Technical Support

Technical Support

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Questions Regarding Technical Support

How do I download your games?

It's easy! Our advanced casino software is powered by Grand Virtual, the most trusted name in online gaming. With the Grand Virtual platform, you only download the games you want to play. This saves both your time and your disk space. Once you've downloaded the Casino software, just select any game you would like to play by clicking the Choose Your Game button on the control panel of the Casino Floor. Find the button for the game you want to play and click it. This will start the download process for that game. It's all automatic from there, you won't have to make any decisions or reboot your computer, and the game will start automatically when it's finished. The download process is only necessary the first time you play a particular game. The next time you choose that same game, it will open automatically.

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